Effective Emails and Messages

Much of workplace writing has to happen right now, and it has to be right—now! Just because you have very little time to write that message or email doesn't mean that its outcome is unimportant. You need to rapidly and effectively communicate in writing in order to get the job done, but how?

This free online Course will help. You'll discover strategies for effective messages and emails. You'll clearly express your main point, answer readers' questions, and organize your email for success. You'll even learn to avoid the 10 most common errors in workplace writing. Upon successful completion, you will receive certification for 0.5 Continuing Education Units (CEUs).

To take this Course, just set up a free account by hovering over the person icon in the top right of your screen and selecting "Sign Up" or "Log In." Afterward, go to "My Library" and click on "Effective Emails and Messages."

Course Objectives

When you complete this brief Course, you will be able to do the following:

  • Choose the Right Medium
  • Message Effectively
  • Email Effectively
  • Organize Emails for Success
  • Connect with Voice
  • Avoid the 10 Most Common Errors
  • Check Your Learning: Quiz

Please login or register to take this course.