This course targets the most common and serious errors in workplace writing. Instead of learning rules in isolation, you will use them right away in your own writing. Grammar for Professionals will help you write complete, correct, and clear sentences; use parallel structure; write in the active voice; and avoid sentence errors. You’ll also review punctuation, capitalization, commonly confused words, and much more. (15 hours/1.5 CEUs)

Discover what's working and what could be improved in any piece of writing—from generating and organizing ideas to writing clear and correct sentences. If writing is a challenge for you, Fundamentals of Writing will help you improve your abilities and confidence. If you feel comfortable writing, this course will hone your skills even further! You'll learn specific strategies to improve the ideas, organization, voice, words, sentences, and correctness in your writing. (15 hours/1.5 CEUs)

In this course, you’ll learn proven strategies for explaining even complex topics and persuading the most resistant readers—getting them to take positive action. Writing for Results also helps you avoid embarrassing errors. Helpful explanations, examples, and videos teach key concepts, and digital activities for writing and editing help you practice what you learn. (10 hours/1 CEU)

This course will help you think critically at each stage of the writing process. You’ll learn to analyze, evaluate, and synthesize information. You’ll build logical and convincing arguments and avoid faulty logic. You’ll also gain problem-solving strategies that you can use back on the job. (15 hours/1.5 CEUs)

Use the seven traits of effective writing to help you improve your own work and the writing of those you manage. You'll learn to analyze each writing situation, craft a clear main point, support it with key details, and communicate using plain language. You'll also write important management forms such as policies, procedures, responses to official inquiries, and executive summaries. (10 hours/1 CEU)

This free online mini-course will help you best use emails and messages to communicate in your workplace. You'll clearly express your main point, answer readers' questions, and organize your email for success. You'll even learn to avoid the 10 most common errors in workplace writing. Upon successful completion, you will receive certification for 0.5 Continuing Education Units (CEUs). Just log in and go to My Library for your free access. If you don't yet have an account, sign up for free! (5 hours/.5 CEUs)

This mini-course reviews the 10 grammar rules that cause 90 percent of problems in business writing. You'll fix incomplete and incorrect sentences, ensure subject-verb and pronoun-antecedent agreement, and use parallel structure and active voice. You'll fix misplaced modifiers, commonly misused words, and nonstandard language. Upon successful completion, you will receive certification for 0.5 Continuing Education Units (CEUs).

This mini-course helps you write bad news messages. You'll learn how to analyze the situation—understanding the bad news, how your reader will react, and what you want out of the situation. You'll discover a formula for crafting effective bad news messages. You'll also learn how to refine tone and verb voice for clear, compassionate communication. Upon successful completion, you will receive certification for 0.5 Continuing Education Units (CEUs).

This mini-course teaches you the art and science of writing persuasively in business. You'll learn how to appeal to readers and understand their needs using a problem-solving approach. You'll craft a clear main point and use the AIDA formula to build your persuasive message. You'll also revise and edit your work to make it convincing and correct, and learn to use persuasive templates. Upon successful completion, you will receive certification for 0.5 Continuing Education Units (CEUs).

In this mini-course, you'll work step-by-step through the process of writing an effective business report. You'll research the issue, gathering and organizing information. Then you'll focus and plan your report, creating an executive summary. You'll learn to draft the body and closing of the report, and you'll discover strategies for effective revising and editing. Clear explanations, examples, and videos teach key concepts, and digital activities for writing and editing help you practice what you learn. You'll even get templates to help you write reports on the job. (5 hours/.5 CEUs)

This mini-course teaches the skills you need to write an effective proposal. You'll analyze problems and explore possibilities, and then research and plan solutions. Afterward, you'll connect your solutions to stakeholder needs. You'll practice drafting, revising, and editing your proposal, and you'll get templates to help you write proposals on the job. Clear explanations, examples, and videos teach key concepts, and a quiz at the end measures your overall learning. (5 hours/.5 CEUs)

In this mini-course, you'll learn to correctly format business letters and memos. More importantly, you'll connect to your readers, focusing on their questions and concerns so that you can get your point across. You'll draft letters and memos, and you'll discover strategies for effective revising and editing. Clear explanations, examples, and videos teach key concepts, and digital activities for writing and editing help you practice what you learn. (5 hours/.5 CEUs)

In this mini-course, you'll discover which type of résumé would work best for you—chronological or functional—and you'll practice creating both forms. You'll then revise your résumé to target a specific job opportunity. You'll also write a cover letter and other correspondence to get the jobs you want and gently declining those you don't. Clear explanations, examples, and videos teach key concepts, and digital activities for writing and editing help you practice what you learn. (5 hours/.5 CEUs)