This free online handbook helps business writers and their organizations communicate effectively and efficiently. It offers a wealth of research-based and classroom-tested resources for businesspeople, trainers, and instructors.
Navigate the Guide by searching for a term or keyword, selecting a commonly asked business writing question, or browsing the table of contents below.
How can I
Guidelines: Writing Policy Statements
Policy Statements on Quality Control
Guidelines: Writing Procedures
Guidelines: Writing Employee Evaluations
Employee Evaluations (Short Form)
Employee Evaluations (Long Form)
Guidelines: Writing Application Follow-Up Messages
Application Follow-Ups (Strong Candidate)
English Language Learner Parts of Speech
Using Present-Tense Singular Verbs
Using Objects—Infinitives and Gerunds
Using Participles as Adjectives
English Language Learner Sentences
Errors with Repeated/Omitted Words
English Language Learner and Dialect Index
Tips for Speakers: European Languages
Tips for Speakers: Latin Languages
Tips for Speakers: East Asian Languages
Tips for Speakers: Middle Eastern Languages
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