Each facilitator license includes 1 participant seat. After purchase, you can add more seats by going to “My Library.”
This mini-course teaches participants how to correctly format business letters and memos. More importantly, it helps them focus on reader questions and concerns, connecting and communicating effectively. Participants learn to draft letters and memos, and they gain strategies for revising and editing.
Clear explanations, examples, and videos teach key concepts, and digital activities for writing and editing help participants practice what they learn. Upon successful completion, participants receive certification for 0.5 Continuing Education Units (CEUs).
In your Library, you set up your class roster and can even brand the mini-course however you like. In class or online, you can project lessons onto a screen, lead participants through instruction and examples, and show videos. Afterward, participants complete activities, and the program grades and tracks their progress, letting you drill down to individual responses.
Watch this brief video to see how it all works:
Course Objectives
When your participants complete this mini-course, they will be able to do the following:
- Correctly Format a Letter
- Create Salutations and Complimentary Closings
- Focus Letters on Reader Needs
- Organize the Body of the Letter
- Correctly Format a Memorandum
- Focus the Memo
- Draft an Effective Memo
- Revise Letters and Memos
- Edit Letters and Memos