Businesses want problem solvers. You can become one by learning simple strategies in the problem-solving process.
You'll learn how to analyze the causes and effects of problems and then devise ways to remove them. You'll discover how to plan and propose your solution, and how to put it into practice. You'll also learn how to evaluate and improve your solution.
Explanations, examples, and videos teach key concepts, and digital activities for writing and editing help you practice what you learn. Upon successful completion, you will receive certification for 0.5 Continuing Education Units (CEUs). Watch this brief video to see how it all works:
When you complete this mini-course, you will be able to do the following:
- Use the Problem-Solving Process
- Analyze a Problem
- Analyze Root-Causes
- Brainstorm Solutions
- Plan Your Solution
- Prototype Your Solution
- Evaluate Your Solution
- Improve Your Solution
- Solve Problems in Groups
- Solve Problems in Life