Each facilitator license includes 1 participant seat. After purchase, you can add more seats by going to “My Library.”
Letters carry the most important information between organizations, and memos carry the most important information within organizations. These writing forms may be "old school," but they are still critical, and writing them effectively helps participants do their jobs.
This mini-course teaches participants how to correctly format business letters and memos. More importantly, it helps them focus on reader questions and concerns, connecting and communicating effectively. Participants learn to draft letters and memos, and they gain strategies for revising and editing.
Clear explanations, examples, and videos teach key concepts, and digital activities for writing and editing help participants practice what they learn. Upon successful completion, participants receive certification for 0.5 Continuing Education Units (CEUs). Watch this brief video to see how it all works:
When your participants complete this mini-course, they will be able to do the following:
- Correctly Format a Letter
- Create Salutations and Complimentary Closings
- Focus Letters on Reader Needs
- Organize the Body of the Letter
- Correctly Format a Memorandum
- Focus the Memo
- Draft an Effective Memo
- Revise Letters and Memos
- Edit Letters and Memos